References

Language: Spanish. 

Synopsis: *The Magic of the 5 Whys* serves as a guide to the iterative problem-solving method used in industry, enabling the practitioner to explore the hidden cause-and-effect relationships behind a specific problem. Valdemar Tapia presents a set of rules designed to guide anyone seeking to identify the root cause of a problem. In this text, the author advocates for conducting a thorough analysis by strictly following these rules, cautioning against taking the solution for granted by skipping steps. Valdemar emphasizes the importance of training work teams, measuring the effectiveness of actions, and validating causes until the ultimate goal is reached: the solution.

Author: Valdemar Tapia Núñez

Available at Amazon México

Language: Spanish. 

Synopsis: Where do a company's objectives come from? How should objectives be formulated? What should be the scope of an objective? How do I support my staff in executing them? How do I analyze them? What strategy should I follow to achieve them? These and other questions are answered through various practical case studies and by utilizing methodologies and tools such as "A3 Thinking," SWOT analysis, SMART objectives, and the Seven Management and Planning Tools.

Author: Valdemar Tapia Núñez

Available at Amazon México